Shipping policy
Thank you for shopping with Pam Coxwell Designs! We take great care in preparing and shipping your orders so they arrive safely and on time.
Processing Time
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Orders are typically processed and shipped within 3–5 business days of purchase.
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During busy seasons, sales, or special promotions, processing times may be slightly longer.
Shipping Rates & Carriers
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Shipping rates are calculated at checkout based on your order total, weight, and destination.
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We primarily ship through USPS, but may use UPS or FedEx when necessary.
Delivery Times
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Standard delivery typically takes 3–7 business days within the U.S. after your order ships.
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Delivery times may vary depending on your location and carrier delays, which are outside of our control.
Tracking Your Order
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Once your order has shipped, you’ll receive an email with tracking information so you can follow your package’s journey.
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Please allow up to 24–48 hours for tracking updates to appear.
Digital Products & Memberships
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Digital items, workshops, and memberships are delivered instantly via email or through your account login.
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No physical product will be shipped for these items.
Package Protection
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We offer optional Package Protection at checkout to give you peace of mind.
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If you opt in and your package is lost or arrives damaged, we’ll replace it at no cost.
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If you decline, you’ll need to work directly with the shipping carrier for lost or damaged items. (See our Return & Refund Policy for details.)
Shipping Errors or Incorrect Addresses
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Please double-check your shipping address at checkout. We are not responsible for packages sent to an incorrect or incomplete address provided by the customer.
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If your order is returned to us due to an incorrect address, you may be responsible for additional shipping costs to resend it.
International Shipping
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At this time, we do not ship internationally.
Questions?
If you have any questions about shipping or your order, please reach out at hello@pamcoxwelldesigns.com. We’re happy to help!